Terms of service

Last Updated: October 13, 2026

1. Overview

Welcome to Alpine Outfits. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Alpine Outfits, operated by Oqvela_Commerce LLC.

Alpine Outfits operates this website and online store, including all related information, content, features, products, and services, to provide you with a shopping experience.

By accessing our website, browsing our products, or purchasing from our store, you agree to these Terms of Service and any policies referenced herein. If you do not agree to these terms, please do not use our website or services.

These Terms apply to all visitors, customers, and other users of our website. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes. You must not:

• Use our website for fraudulent, deceptive, or unlawful activities.

• Attempt to interfere with the security, operation, or functionality of our website.

• Introduce malicious code, viruses, or other harmful technology.

• Attempt to gain unauthorized access to our website, systems, or other users’ information.

• Copy, reproduce, distribute, or commercially exploit our website content without authorization, except where permitted by law.

We reserve the right to take reasonable action against misuse of our website, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to display our products and describe their features, materials, sizing, and other relevant details accurately.

Please review each product description and available sizing information carefully before placing an order.

Product images may appear slightly different depending on your screen, device settings, lighting, or display characteristics. Such differences do not excuse material inaccuracies in product descriptions or representations.

We do not guarantee that every product will meet individual preferences beyond the features and specifications stated in its listing.

Product availability may change without notice. We reserve the right to update product information, discontinue products, or limit quantities where appropriate and permitted by law.

4. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products under these Terms.

An order confirmation acknowledging receipt of your order does not necessarily mean that the order has been finally accepted or dispatched.

Orders are subject to product availability, payment verification, and appropriate order review. We reserve the right to decline or cancel an order where permitted by law, including when a product is unavailable, a payment cannot be verified, or an apparent pricing or listing error affects the order.

If an order is affected by an issue that prevents us from fulfilling it, we will make reasonable efforts to contact you and explain the available next steps. If we cancel an order after payment has been collected, we will arrange any refund required under applicable law.

Please ensure that your contact and delivery information is accurate when placing an order.

5. Prices and Payment

Product prices and applicable charges are displayed on our website at the time of purchase.

We make reasonable efforts to ensure that prices and product information are accurate. If we discover an apparent pricing, description, or listing error affecting an order, we will contact you where appropriate to explain the issue and resolve it in accordance with applicable law.

Payment must be completed through the payment methods made available at checkout. Your order may be subject to payment authorization and verification before processing.

You are responsible for providing accurate payment and billing information and for ensuring that you are authorized to use the payment method submitted.

6. Shipping and Delivery

We offer free shipping on eligible orders and ship to the United States and international destinations where shipping services are available.

Our usual estimated timelines are:

• Order processing: 5–7 business days.

• Estimated delivery after dispatch: 4–6 business days.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary because of destination, carrier operations, customs clearance, weather, seasonal demand, or other circumstances beyond our reasonable control.

Shipping carriers may include DHL Express, FedEx, or other available services, depending on the order and destination. Tracking information will be provided after dispatch.

We do not ship to PO Boxes. Please provide a complete and accurate physical delivery address.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. Customers are responsible for applicable charges unless otherwise required by law.

For further information, please review our Shipping Policy.

7. Cancellations, Returns, Refunds, and Exchanges

Our cancellation, return, refund, and exchange procedures are explained in our Refund & Return Policy.

Cancellation requests must be submitted within 24 hours of placing an order. A cancellation request is not guaranteed, particularly if an order has already entered fulfillment or been dispatched.

Eligible return requests must generally be submitted within 30 days of delivery and are subject to the conditions stated in our Refund & Return Policy.

Return eligibility, return shipping costs, refund processing, sale-item exclusions, and exchange availability are governed by that policy and applicable law.

If there is any inconsistency between these Terms and our Refund & Return Policy regarding the specific handling of returns, refunds, exchanges, or cancellations, the Refund & Return Policy will govern those procedures, subject to applicable law.

Nothing in this section limits any non-waivable rights you may have under applicable consumer protection laws.

8. Intellectual Property

Unless otherwise indicated, the content on our website, including text, product descriptions, graphics, logos, images, page designs, and other materials, is owned by or used with authorization by Alpine Outfits or the relevant rights holders.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior authorization from the applicable rights holder, except where permitted by law.

Nothing in these Terms transfers ownership of intellectual property to you.

9. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and other external websites or applications.

Third-party services may operate under their own terms and privacy policies. We encourage you to review those terms when using such services.

We are not responsible for third-party websites or services to the extent permitted by law. This does not exclude any responsibility that applicable law requires us to retain.

10. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review that policy.

Please refer to our Privacy Policy for details about personal information, cookies and similar technologies, service providers, marketing practices, and the privacy rights available to you.

11. Errors and Website Availability

We aim to keep our website information accurate and our services available. However, occasional typographical errors, inaccuracies, interruptions, or technical issues may occur.

We may update product details, correct errors, maintain our website, or modify website features as reasonably necessary.

Where an error materially affects an order, we will take appropriate steps to resolve the matter in accordance with applicable law.

We do not guarantee uninterrupted or error-free access to the website at all times.

12. Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law, our website and its content are provided subject to the terms and conditions described in these Terms.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including any applicable consumer rights or remedies.

To the extent permitted by law, Alpine Outfits is not responsible for losses arising from circumstances beyond our reasonable control, such as certain third-party service interruptions, carrier delays, or external website outages.

Any limitation of liability under these Terms applies only to the extent permitted by applicable law and does not remove any rights or remedies that cannot legally be waived.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another party’s rights.

This section does not require you to indemnify us for our own unlawful conduct or waive any rights that cannot legally be waived.

14. Disputes and Applicable Law

If you have a concern about an order or our services, we encourage you to contact us first so that we can attempt to resolve the issue.

These Terms and any disputes arising from your use of our website or purchases will be subject to applicable law. Any governing-law or jurisdiction provision will apply only to the extent legally appropriate and will not deprive consumers of mandatory protections available under the laws that apply to them.

Nothing in these Terms requires you to submit a dispute to mandatory arbitration or waives your right to pursue any remedy available under applicable law.

15. Termination or Restriction of Access

We may restrict or suspend access to our website where reasonably necessary to protect our store, customers, systems, or legal interests, including in cases of suspected fraud, security threats, or unlawful activity.

Any such action will be subject to applicable law and will not remove rights or obligations that have already arisen in connection with a purchase.

16. Changes to These Terms

We may update these Terms of Service to reflect changes to our business practices, website features, services, or legal requirements.

When we make changes, we will publish the updated terms on this page and revise the “Last Updated” date. Changes will take effect as stated in the updated terms and as permitted by applicable law.

Changes will not retroactively remove rights that customers are legally entitled to retain.

We encourage you to review this page periodically.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Brand: Alpine Outfits
Legal Business Name: Oqvela_Commerce LLC
Registered Business Address: 1309 Coffeen Ave, Sheridan, WY 82801, United States
Email: support@alpineoutfits.com
Phone: +1 307-500-7245
Website: https://alpineoutfits.com/

The address above is our registered business address. It should not be treated as a shipping origin or return address unless we separately confirm that use.

Thank you for shopping with Alpine Outfits.